Privacy Policy

Terms and conditionsPrivacy policy

Fairwind Experts, L.P, a company registered in Scotland with Company Registration No. SL016759 whose registered address is at 44 MAIN STREET DOUGLAS SOUTH LANARKSHIRE SCOTLAND ML11 0QW (hereinafter, “”, “We” or “Us”) takes your privacy very seriously. We want to assure you that your information and data is safe with Us. We employ highest standard of physical and electronic measures to protect the safety, security and secrecy of your personal information.

We DO NOT sell your information to anyone whatsoever. We ensure complete secrecy and privacy of your data entrusted to us. We enter into confidential and processing data agreements with employees and suppliers among others to protect the confidentiality of your information.

We ask that you read this Privacy Policy (hereinafter, the “Privacy Policy”) carefully as it contains important information about what to expect when, acting as data controller, collects personal information about you and how will use your personal data. We are committed to safeguarding the privacy of the persons that use the website  (hereinafter, the “Website”) and service (hereinafter, the “Service”) according to the Terms of Service through the Website on any device (hereinafter, the “Device”), such as, but with no limitation to, a desktop computer, laptop computer, tablet, mobile phone or any other consumer electronic device.

This Privacy Policy applies to information We collect about the users of the Website; including shipowners, charterers and shipbrokers as well as visitors to the Website (jointly referred to as “User(s)” or “You”), as further defined in our Terms of Service  .

What information we collect and hold about You

You hereby consent and authorise to use your personal information for the provision of the Service as well as in order to disclose the relevant personal information in accordance with the Privacy Policy.

In order to be able to use the Service, User must create a profile by registering on the Website. Upon creating the profile, You will be asked to provide your full name, phone number, Skype or other messenger details, e-mail address and LinkedIn profile name (optionally), mailing addresses, professional title, company name. We will also need to know your role in the shipping market, i.e. Shipowner/ Charterer/ Shipbroker and your current timezone. We retain information on your behalf, such as files and messages that you store using your Account.

In order to complete your subscription We will ask you for your payment details which may be your credit/ debit card details or your PayPal or STRIPE details in order to proceed the payment or We may send You an invoice upon request. Your payment details are not stored by Us.

While using the Service We automatically record information from Your Device and its software as well as Your activity using the Service, including, but with no limitation to, your Device Internet Protocol address (hereinafter referred to as “IP address”), browser type and version, search phrases, the pages of the Service that You visit, the time and date of such visit, the time spent on those pages and other statistics.

Why and how We collect and use the information about you

We gather the information about You through the Website. We may use your personal information to:

  • administer the Website and business;
  • personalise the Website for You;
  • process your registration on the Website;
  • enable your use of the Services available on the Website;
  • facilitate the process of chartering;
  • improve the Service and to provide some analytics to the Users (e.g. cargo flow in port/ region, cost of transportation relevant to route, type of cargo and volume, available vessels or cargoes in each port/region);
  • send statements and payment reminders to You, and collect payments from You;
  • send You communications related to your account, payments and Open Positions;
  • send You non-marketing commercial communications;
  • send You marketing communications relating to Our businesses further specified in this Privacy Policy
  • provide third parties with statistical information about the Users of the Website (those third parties will not be able to identify any individual User from that information);
  • deal with enquiries and complaints made by or about You relating to the Website and the Service
  • keep the Website secure and prevent fraud;
  • verify compliance with the Terms of Service governing the use of the Website; will use contractual or other means to provide a comparable level of protection while the information is being processed by a third party.

How we protect your information

We take all necessary technical and organisational steps to guarantee the security of your personal information and prevent their alteration, loss, processing or unauthorised access.

We have put in place Secure Socket Layer certificate by GeoTrust to safeguard your personal information.

We will use all reasonable efforts to safeguard your personal information. However, You should be aware that the use of the Internet is not entirely secure and for this reason We cannot guarantee the security or integrity of any personal information which is transferred from You or to You via the Internet.

We will disclose Information about you only when the disclosure is required or authorised by law or by this Privacy Policy.

You agree that all information provided by You has some stages of openness: all users profiles are hidden (only reputation is visible), until they receive a firm offer from the second part, which is when the sender’s profile is opened to receiver. After receiver’s reply the sender is allowed access to the detailed profile of the receiver. User can view open positions of other Users from their contact list, and may delete a User from their contact list, in which case that User cannot view the deleted User’s open positions.


We may also wish to provide You with information about special features of the Website or any other service or products We think may be of interest to You. If You would rather not receive this information, You can opt-out by choosing an unsubscribe option, which is available in every marketing email, through profile settings or by sending an email to If You agree to Us providing you with this type of information, You can always opt out at a later date.

We may also want to provide You with related information from third parties We think may be of interest to You. If You would rather not receive this information, you can opt out by choosing an unsubscribe option, which is available in every marketing email, through profile settings or by sending an email to If You agree to Us providing you with third party marketing information, You can always opt out at a later date.

Access to your information and updating and correcting your information

You may exercise your rights of access, request of correction, erasure and objection of your personal information or revoke your consent for receipt of commercial communications by contacting Us by email at

We want to ensure that your personal information is accurate and up to date. If any of the information that You have provided to changes, for example if You change your email address, name, or payment details, or if You wish to cancel your registration or delete your profile, please let Us know by sending an email to You may ask Us, or We may ask You, to correct information You or we think is inaccurate, and You may also ask us to remove information which is inaccurate.

Overseas transfers

Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using the Website and the Service, You acknowledge and agree to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to Us). You understand that the countries to which we may transfer personal data may not have as comprehensive a level of data protection as in your country. By submitting your Information You consent to these transfers for the purposes specified above.

Your consent

By using the Service, visiting the Website and/ or using the Service and/ or submitting your personal information You consent to the use of that information as set out in this Privacy Policy.

Changes to this Privacy Policy

We keep the Privacy Policy under regular review. If We change the Privacy Policy We will post the changes on the Website, and place notices on other pages of the Website, so that You may be aware of the information We collect and how We use it at all times. This Privacy Policy was last updated on August 23, 2014.

How to contact Team

We welcome your views about the Website and the Privacy Policy. If you would like to contact Us with any queries or comments please send an email to